What to do When Someone Passes

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What to Do When Someone Passes – Coventry Direct Cremations

A Simple Guide for Families in Coventry and Surrounding Areas

1. Notify a Medical Professional

  • At Home: Call the person’s GP or NHS 111 if out of hours.

  • In a Hospital or Care Home: Staff will arrange for a doctor to confirm the death and issue the Medical Certificate of Cause of Death (MCCD).

  • If Unexpected: Call 999. Police and paramedics will attend, and the Coroner may be involved.

2. Contact Coventry Direct Cremations

Once the death is confirmed, call us. We will:

  • Collect your loved one with dignity

  • Manage all required paperwork

  • Arrange a respectful direct cremation

3. Understanding Certification

From September 2024, all deaths in England must be reviewed by a Medical Examiner before the death certificate is issued. If required, the Coroner will be notified.

  • Collect your loved one with dignity

  • Manage all required paperwork

  • Arrange a respectful direct cremation

4. Register the Death

You must register the death within 5 days at the local Register Office in the area where the death occurred

Coventry Register Office

Cheylesmore Manor House, Manor House Drive, Coventry, CV1 2ND
024 7683 3141
Book an appointment online

What to Bring:

  • The Medical Certificate of Cause of Death (MCCD)

  • Full name, date and place of birth of the deceased

  • Last address of the deceased

  • Occupation and marital status

  • Name and occupation of their spouse or civil partner

  • NHS number (if available)

  • Birth or marriage certificates (if accessible, not essential)

5. Arranging the Funeral

After the death is registered, we can proceed with funeral arrangements.
With Coventry Direct Cremations, you’ll receive:

  • Transparent, fixed pricing

  • No hidden extras

  • Your loved one always stays in our local care

6. Legal and Financial Matters

You may also need to:

  • Notify banks, utility companies, and insurers

  • Apply for probate (if applicable)

  • Use the Tell Us Once service to notify government departments: gov.uk/after-a-death

7. If the Coroner is Involved

  • The death was sudden, violent, or unexplained

  • The person hadn’t been seen by a doctor

  • The death occurred under unusual circumstances

The Coroner may investigate if:

Registration may be delayed until the Coroner’s inquiries are complete, though interim certificates can be provided

Local Hospitals in Coventry

  • University Hospital Coventry and Warwickshire

    Clifford Bridge Rd, Coventry CV2 2DX – 024 7696 4000

  • George Eliot Hospital (Nuneaton)

    College St, Nuneaton CV10 7DJ – 024 7635 1351

  • St Cross Hospital (Rugby)

    Barby Rd, Rugby CV22 5PX – 01788 572831

Bereavement Support Services

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We are available 24/7 to provide practical support, clear guidance, and compassionate care

Call Now 0247 627 4444